PoKo Terms of Service

Welcome to PoKo! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using the PoKo website (“Site”) and services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you should not use our Site.

2. Changes to Terms

PoKo reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after changes are made constitutes your acceptance of the revised Terms.

3. Use of the Site

a) Account

You may need to create an account to access certain features of the Site.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

b) Prohibited Conduct

By using our Site, you agree not to:

Use it for any unlawful purpose.
Interfere with the operation of the Site.
Attempt to gain unauthorized access to our systems.

4. Product Information & Orders

a) Product Descriptions

We strive to provide accurate product descriptions. However, we do not guarantee that the descriptions or other content are 100% accurate, complete, or error-free.

b) Order Acceptance

PoKo reserves the right to refuse or cancel any order, including but not limited to:

Limitations on stock availability
Pricing errors
Orders flagged by fraud detection systems

5. Pricing & Payment

a) Pricing

All prices are listed in USD and may change without notice.
Prices do not include taxes, shipping charges, or customs duties, which will be calculated at checkout.

b) Payment Methods

We accept payments through Paypal, which supports major credit and debit cards. By submitting payment information, you authorize us to charge your chosen method.

6. Shipping & Delivery

a) Shipping

We offer worldwide shipping. Shipping costs and estimated delivery times will be displayed at checkout.

b) Delivery

Estimated delivery times range from 9-15 business days after dispatch.
PoKo is not responsible for delays caused by shipping carriers or customs.

7. Returns & Refunds

For details on our return and refund procedures, please refer to our Refund, Return, and Cancel Policy.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of PoKo or its content suppliers. You may not use, reproduce, or distribute any content without our prior written permission.

9. Limitation of Liability

PoKo is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or products purchased.
Our total liability for any claim is limited to the amount you paid for the product.

10. Indemnification

You agree to indemnify and hold PoKo, its affiliates, employees, and agents harmless from any claims, damages, or expenses arising from:

Your use of the Site
Your violation of these Terms

11. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles. Any disputes shall be resolved in UK courts.

12. Contact Us

📧 Email: [email protected]
📍 Address: 865 Office 41 Drewitt House, 865 Ringwood Road, Bournemouth, County, United Kingdom, BH11 8LW

Thank you for choosing PoKo! We’re committed to providing you with an exceptional shopping experience. 💙