shipping policy
Shipping Information
Thank you for choosing Poko for your shopping experience. We are committed to providing you with exceptional service, including fast and dependable shipping. Please take a moment to review our shipping details below.
Order Processing Time
After you place your order, we typically process and prepare it for shipment within 1-2 business days. Please keep in mind that this processing time is separate from the actual shipping time.
Delivery Time
Once your order is ready and dispatched, it will usually arrive within 2-4 business days. Shipping times may vary based on your location and any possible delays from our shipping partners.
Complimentary Shipping
We are happy to offer free shipping on all orders, no matter the total value. We ship globally, ensuring our products can reach you wherever you are.
Customs & Duties
No additional taxes or duties will be charged to customers. All applicable fees are covered by Poko, ensuring a smooth and worry-free shopping experience.
Shipping Partners
To ensure your order arrives safely and on schedule, we collaborate with trusted shipping carriers. Our main partners include:
- DHL
- FedEx
- UPS
Get in Touch
If you have any questions or need further assistance regarding our shipping process, don’t hesitate to reach out to our customer support team:
Email: [email protected]
Thank you for shopping with Poko. We’re excited to serve you and make sure your order arrives on time and in excellent condition.