Terms of service

terms of service

Terms of Service

Welcome to Poko! By using our website and services, you agree to abide by the following terms and conditions. Please read them carefully before accessing or using our site.

1. Acceptance of Terms

By accessing or using the Poko website (“Site”) and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please refrain from using our Site.

2. Changes to Terms

We may update or alter these Terms at any time without notice. Your continued use of the Site after any such modifications signifies your acceptance of the revised Terms.

3. Use of the Site

Account: You may be required to create an account to access specific features. You are responsible for keeping your account information secure and for all activities that occur under your account.
Prohibited Conduct: You agree not to use the Site for illegal activities or in a manner that could damage, disable, or overload the Site’s functionality.

4. Product Information and Orders

Product Descriptions: We aim to provide accurate descriptions of products, but we do not guarantee the accuracy, reliability, or completeness of any content on the Site.
Order Acceptance: We reserve the right to cancel or refuse any order for various reasons, including product availability, pricing errors, or issues detected by our fraud prevention system.

5. Pricing and Payment

Pricing: All prices are listed in USD and may be changed at any time. Shipping fees, taxes, and duties will be calculated during checkout.
Payment: Payments are processed through PayPal. By submitting payment details, you authorize us to charge the provided payment method.

6. Shipping and Delivery

Shipping: We ship to various locations, and shipping costs and delivery times will be shown at checkout.
Delivery: Delivery estimates are provided, but delays may occur due to shipping carriers or customs. Poko is not liable for delays outside our control.

7. Returns and Refunds

Please refer to our Refund, Return, and Cancellation Policy for full details on how to return or cancel an order.

8. Intellectual Property

All content on the Site, including images, text, logos, graphics, and software, is the property of Poko or its licensors and is protected by intellectual property laws. Reproduction or distribution of any Site content without written permission is prohibited.

9. Limitation of Liability

Poko is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or the products purchased. Our liability to you is limited to the amount you paid for the product in question.

10. Indemnification

You agree to indemnify and hold Poko and its affiliates harmless from any claims, liabilities, or expenses (including legal fees) arising from your use of the Site or any breach of these Terms.